Now, let’s retread:
Once I called Ling out, I got attitude from her. This is after I called her on saying she didn’t want anything on record in a Nov 25th email. I was having money issues, and I was already uncomfortable around other UC students, due to what I was going through. Moreover, I was already going back and forth with counseling and psychological services. Moses Massenburg (Dec 7th email) noticed Daisy’s attitude as well, and even though she had an evil look on her face when she did give me money (after verifying with the financial aid office) I got the cash nevertheless. (I received a text on Dec 7th text: “2:30 at deck confirmed. Be punctual as I have things to do…”)
Three students (two white-Americans, one Asian) got their grades from Daisy with no problems. They posted them on Facebook, which I have documentation by copying the screen. I was directed to Daisy to get my grades, but I was forwarded to UCEAP rep-Eva Balandzia –where I was told to wait a week, and as for the Facebook, they would have to check the validity of them getting their grades.
Now, Justin Mingus, who is GRADUATED…shouldn’t have any need for pre-requisites. I’m still going through TWO more quarters. Shouldn’t I have had no problem getting my grades, especially since I need to figure my own classes? And, again, why couldn’t Ling state this in her email?
Three people, possibly more students from the UCEAP didn’t have to wait from Ling to get their grades….and I would have had to wait an entire week, after being transferred, and going through red-tape, for UCEAP to check the validity….as well as give me my grades.
Of course, I made note that (at that time, Thursday, they can contact Ling either the same day or Friday). After their–UCEAP people’s– investigation, I was to get my grades the following Monday.
So, I had to deal with your representative(Daisy Ling) not caring about my well-being in regards to how I was treated by fellow UC students. I had to go to Counseling and Psychological Services, and deal with attitude from your representative on getting financial help, as well as my grades.
As I mentioned in my initial complaint, it’s good I wasn’t suicidal, or lost (or even dead) in some country because of what was going on…which could have happened to someone will less life experience.
Overall, I’m getting a “don’t care” attitude from my complaint, and a lot of assumptions.
Now, I’m assuming you’re under the Department of Education, so that looks to be the next step.
Since this also is in regards to my UCEAP trip: I sent photos of my trip to Marjina Hall. I never received an answer.
I sent photos because your site primarily shows white students (with some Asian students sprinkled in). Could I get a follow-up on that?
March 1, 2012
Dear Mr. Kirk,
I am sorry that you are not happy with our answer. Due to privacy concerns, I cannot talk about specifics of other students’ situations. The prerequisite issue pertains to the need for a student to know that he/she has successfully completed a prior course before being allowed to register for a subsequent related course. The prerequisite would justify the need to receive confirmation of successful completion of a course on an expedited basis. However, UCEAP grades are not official until posted in MyEAP by a UCEAP official in California. Unfortunately, you have exhausted the issue so there will be no further communication from UCEAP on this point.
It appears that you wrote us back in September about submitting photos. Mrs. Mirjana Hall asked you to send your photos to email@example.com, which you did over two weeks ago or so, but the message bounced back. The email address was operational in September but must have changed due to a recent network migration. I tested the email address yesterday and it bounced back so our IT Department is looking into this. Unfortunately, Mrs. Hall no longer works here, which is the reason why you did not receive a response to your message. Thank you for following up. I apologize for the lack of response if you were expecting an acknowledgement to your message. Please re-send the photos to my address and I’ll see to it that the appropriate person in Marketing receives them. However, this is not a guarantee that the pictures will be used as a graphic artist will need to assess the overall quality of each one.
I trust that this answers your questions.
Thank you for your reply, Miss DeRomana.
I believe I will be looking into a complaint filed with the Department of Education as my next step.
You should really make sure that each student, despite his or her ethnicity is treated fairly. Especially if he or she is studying in another country with a mixture of students.
I have a site documenting my experiences at UCSC:
I look to have one for UCEAP soon.
Have a good day.